ESGR EventPLUS enables you to login to your account in one of two ways:
1. Using your Common Access Card (CAC).
2. Using an email address and password combination, in addition to Two-Factor Authentication (2FA).
This topic describes the following:
To continue to ensure the utmost protection of your personal information, ESGR EventPLUS provides a login process to allow for use of your Common Access Card (CAC). This elevated security compliance helps protect our users and staff, and ensures we maintain our authority to operate.
To login to your ESGR EventPLUS account with your CAC:
Hover over STAFF on the ESGR EventPLUS menu bar, and click STAFF LOGIN.
Review the terms and conditions and click the I ACCEPT button.
If you have associated your CAC with your ESGR EventPLUS account, insert your CAC into the card reader and click the LOGIN USING CAC button. Note, your CAC must remain in the reader.
Note: If you have not associated your CAC with your ESGR EventPLUS account, or you do not have a CAC or access to a CAC-enabled machine, login using your Email and Password as described below in Login Using 2FA.
What happens if I forget my CAC PIN?
For more information regarding your CAC PIN, visit http://www.cac.mil/common-access-card/managing-your-cac/.
What happens if my card is invalid or needs to be renewed?
For more information regarding your CAC, visit http://www.cac.mil/common-access-card/managing-your-cac/.
What happens if my certificate is invalid?
For more information regarding certificate validity, visit http://www.cac.mil/common-access-card/managing-your-cac/.
How do I associate my CAC with my existing ESGR EventPLUS account?
To associate your CAC with your ESGR EventPLUS account, please see Edit Profile - Associating Your CAC.
To ensure the utmost protection of your personal information, the login process for ESGR EventPLUS requires Two Factor Authentication, also known as 2FA. This is an extra layer of security executed during login with an email address and password. It consists of a two factor, or two step, verification process, requiring:
Factor 1: An email address and password combination and,
Factor 2: A time-sensitive verification code delivered to the user via an external device of the user’s choosing.
Note: 2FA is required only for ESGR EventPLUS logins that rely on an e-mail address/password combination.
Once you have configured your account for 2FA in EventPLUS, you will generate a 6-digit verification code from Google Authenticator each time you initiate a non-CAC login to ESGR EventPLUS. You will have 30 seconds to enter the code and continue your login.
To login to your ESGR EventPLUS account with 2FA:
Hover over STAFF on the ESGR EventPLUS menu bar, and click STAFF LOGIN.
Review the terms and conditions and click the I ACCEPT button.
On the Staff Login page, enter your Email and Password under the EMAIL LOGIN section, then click LOGIN USING EMAIL.
On your authentication device, check for the 6-digit verification code currently displayed in the Google Authenticator. Enter this code in the 2FA Code field displayed on the Verification page, then click LOGIN.
Can I login to ESGR EventPLUS if I choose not to use 2FA?
You can login using your CAC instead. However, users who employ the email/password method for login, will not be able to login unless 2FA is setup.
Does Google Authenticator require an Internet connection in order to generate verification codes?
No, Google Authenticator uses a built-in algorithm to generate these codes without an Internet connection.
What happens if I don’t enter the verification code generated by my chosen authenticator within 30 seconds?
If you try to enter an expired verification code in ESGR EventPLUS (more than 30 seconds after generation of the code), your login will fail. Check your device for a refreshed verification code. Enter the current verification code in ESGR EventPLUS.
What happens if my authentication device is lost or stolen?
In case of lost or stolen authentication, you have the option of resetting your password in ESGR EventPLUS, and setting up 2FA on a different device. To do this click I don’t have the 2FA Code from the authentication page during ESGR EventPLUS login. Follow the instructions to reset your password, then repeat the 2FA setup procedure.
What happens if I forgot my password?
If you forgot your password, click the Forgot your password? link. Enter the email that is associated with your account and click Submit. A link to reset your password is sent to the email address provided. Once received, follow the instructions in the email to reset your password.